Dallas-Fort Worth Quick Answers:
Q: Where do I drop off travelers for their flights?
A: The Virgin America ticket counter is located in Terminal E. Though our flights arrive at and depart from gates E18 and E20, travelers should enter near our ticket counter at door E15.
Q: Which gates does Virgin America use?
A: Virgin America flights arrive at and depart from gates E18 and E20.
Q: What am I allowed to take through the security checkpoint and carry on the airplane?
A: Learn more about prohibited items at the TSA website.
Q: What kinds of items can I check in my luggage?
A: Learn more about potentially hazardous materials not allowed in checked baggage at the TSA’s Hazardous Materials guide.
Q: Is TSA Pre✓™ expedited screening available at Dallas-Fort Worth International Airport?
A: TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.
5:00 AM - 8:00 AM Central Time
11:15 AM - 7:00 PM Central Time
5:00 AM - 8:0 AM Central Time
11:15 AM - 3:30 PM
If assistance is needed outside of these times, please contact us at 1.877.FLY.VIRGIN (877.359.8474)