Additional Contact Numbers


Airport Baggage Numbers:

schArrowRed Austin (AUS) Baggage 512.530.3810
schArrowRed Anchorage (ANC) Baggage 907.245.0280
schArrowRed Boston (BOS) Baggage 617.567.4645
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Cancun, Mexico (CUN) Baggage (52) 99.8886.0584

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Chicago (ORD) Baggage 773.601.5229

schArrowRed Dallas-Fort Worth (DFW) Baggage 972.574.3020
schArrowRed Fort Lauderdale (FLL) Baggage 954.359.2884
schArrowRed Las Vegas (LAS) Baggage 702.261.1357
schArrowRed Los Angeles (LAX) Baggage 310.846.1559
schArrowRed Los Cabos, Mexico (SJD) Baggage (52) 62.4146.5029
schArrowRed New York (JFK) Baggage 718.751.3164
schArrowRed Newark (EWR) Baggage 973.849.1061
schArrowRed Orlando (MCO) Baggage 407.825.2000
schArrowRed Palm Springs (PSP) Baggage 760.327.5654
schArrowRed Philadelphia (PHL) Baggage 215.863.2297
schArrowRed Portland (PDX) Baggage 503.282.0844
schArrowRed Puerto Vallarta, Mexico (PVR) Baggage N/A
schArrowRed San Diego (SAN) Baggage 619.817.2077
schArrowRed San Francisco (SFO) Baggage 650.763.5146
schArrowRed San Jose (SJC) Baggage 408.441.3964
schArrowRed Seattle (SEA) Baggage 206.214.0172
schArrowRed Washington, D.C./National (DCA) Baggage 703.417.3040
schArrowRed Washington, D.C./Dulles (IAD) Baggage 703.572.4480

Central Baggage – 1.877.FLY.VIRGIN (1.877.359.8474)* Monday through Friday between the hours of 8:00am - 5:00pm Pacific Time for assistance with baggage claims over 5 days old. When calling and prompted, please say “Baggage” and your call will be forwarded to the appropriate group. (Remember, if your baggage claim is less than 5 days old you should contact the station where the claim was originally taken.)

Guest Care – 1.877.FLY.VIRGIN (1.877.359.8474)* Monday through Friday between the hours of 6:00am - 5:00pm Pacific Time for help, assistance, or to provide feedback on your Virgin America experience. When calling and prompted, please say “Guest Care” and your call will be forwarded to the appropriate group.

Media Contact – 650.762.7187

*Any guest calling within the United States has access to a complimentary telecommunication relay service by dialing 711. For more information, go to: Telecommunications Relay Services.

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