Additional Contact Numbers


Airport Baggage Numbers:

schArrowRed Boston (BOS) Baggage 617.567.4645
schArrowRed

Cancun, Mexico (CUN) Baggage (52) 99.8886.0584

schArrowRed

Chicago (ORD) Baggage 773.601.5229

schArrowRed Dallas-Fort Worth (DFW) Baggage 972.574.3020
schArrowRed Fort Lauderdale (FLL) Baggage 954.359.2884
schArrowRed Las Vegas (LAS) Baggage 702.261.7212
schArrowRed Los Angeles (LAX) Baggage 310.846.1559
schArrowRed Los Cabos, Mexico (SJD) Baggage (52) 62.4146.5029
schArrowRed New York (JFK) Baggage 718.751.3164
schArrowRed Orlando (MCO) Baggage 407.825.2000
schArrowRed Puerto Vallarta, Mexico (PVR) Baggage We’ll let you know soon.
schArrowRed San Diego (SAN) Baggage 619.817.2077
schArrowRed San Francisco (SFO) Baggage 650.763.5146
schArrowRed Seattle (SEA) Baggage 206.214.0172
schArrowRed Washington, D.C./Dulles (IAD) Baggage 703.572.4480

Central Baggage – 1.877.FLY.VIRGIN (1.877.359.8474)* Monday through Friday between the hours of 8:00am - 5:00pm Pacific Time for assistance with baggage claims over 5 days old. When calling and prompted, please say “Baggage” and your call will be forwarded to the appropriate group. (Remember, if your baggage claim is less than 5 days old you should contact the station where the claim was originally taken.)

Guest Care – 1.877.FLY.VIRGIN (1.877.359.8474)* Monday through Friday between the hours of 8:00am - 5:00pm Pacific Time for help, assistance, or to provide feedback on your Virgin America experience. When calling and prompted, please say “Guest Care” and your call will be forwarded to the appropriate group.

Media Contact – 650.762.7187

*Any guest calling within the United States has access to a complimentary telecommunication relay service by dialing 711. For more information, go to: Telecommunications Relay Services.

<< back to main

 
Our Frequent Flyer Program
What's Elevate? Earn Points
infoDeskCheckinRightMTop
schArrowRed I need to change or cancel my reservation. How much does it cost and how can I do it?
Get the Answer
schArrowRed Can I make a reservation over the phone? Get the Answer
schArrowRed How can I trace my missing baggage? Get the Answer
schArrowRed How much baggage can I bring? Get the Answer
schArrowRed How can I check in for a Virgin America flight? Get the Answer
schArrowRed Can I bring my pet with me on Virgin America? Get the Answer
schRightModulebottom

infoDeskCheckinRightMTop
 

If you'd like to send us postal mail, you can send it to:

Virgin America Guest Care
P.O.Box 4271
Burlingame, CA 94010

schRightModulebottom
Our Blog Our Airline Partners © Virgin America

Just a moment, please.