Any questions? Check out our FAQ page. Or, if you’re looking for help with a new or existing reservation, general information, or details on our Elevate program, call us at 1.877.FLY.VIRGIN (877.359.8474) from the United States and Canada, 001.877.359.8474 from Mexico, or +1.650.762.7005 if you’re calling from other countries, 24 hours a day. Any guest calling from the United States has access to a complimentary telecommunication relay service by dialing 711. For more information, head to the Telecommunications Relay Services.
If you’re looking to get in touch with one of our airport baggage offices, guest relations, or our media contacts, click here for additional phone numbers.
If you’re an Elevate Silver or Elevate Gold member, you can contact us by calling your exclusive Elevate Silver or Elevate Gold reservation line, or sending an email to your dedicated email address—available once you log in to your Elevate account.
Feel free to email us with any post-flight questions and issues using the drop-down menu below. Please note: email response time may range from 10 to 14 days.