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Virgin Australia Since launching in 2000, Virgin Australia has grown to be recognized as one of the world’s most successful airline groups. Operating a young fleet of Boeing 737 and Embraer jet aircraft, Virgin Australia Airlines connects 30 Australian cities and centers with more than 2,900 flights each week. Delivering value and award winning service, each year we help more than 18 million guests get where they want to go, on time and with a smile.

How to earn Elevate points
You earn Elevate points with Virgin Australia based on the type of fare and the distance you fly. So the further you go, the more points you earn! But check at the time of booking to see if your class of travel is eligible for Elevate points. Just remember to include your Elevate number when you book. Visit www.virginaustralia.com to choose your destination, check flight availability and book.

The table below shows the amount of points per mile you earn for each type of Virgin Australia fare.

Promotional Economy F, R, X 10%

Discounted Economy

S, T, A, U, P, C, E, O, G 20%
Full Economy Class B, M 40%
Premium Economy N, Y 50%
Business Class J 60%

An example of how many points you could earn on a Virgin Australia flight:
As an example, if you fly on Virgin Australia from Sydney (SYD) to Melbourne (MEL) in Premium Economy, you would receive the following:
MEL-SYD Base Miles (Round Trip): 878
Premium Economy: 50% of miles flown
Elevate points: 439 points

Can I claim points from a previous flight?
Any Virgin Australia flight on or after April 1, 2010 is eligible for Elevate points if you are already an Elevate member. You have six months from the date of your flight to request credit. Call us at 1.877.FLY.VIRGIN (1.877.359.8474) between the hours of 3:30am - 11:30pm Pacific Time and we’ll be glad to assist you.

Will I be able to redeem Elevate points for flights on Virgin Australia?
Currently, Elevate members cannot redeem points for flights on Virgin Australia.

Terms & Conditions
Flights are governed by the Virgin Australia Terms & Conditions. Flights operated by Pacific Blue and Polynesian Blue are not eligible for Elevate points. Check the Elevate Terms & Conditions for details about earning Elevate points with Virgin Australia. Please allow 6-8 weeks for points to post. If you’re a member of one of our partner airlines’ frequent flyer programs, please note that you can only earn points or miles in one program for any particular flight.

Points required to redeem an Elevate travel reward on Virgin Australia are subject to change. Taxes, fees and surcharges are payable in addition to Elevate points redeemed and vary according to travel destination. Reward bookings on Virgin Australia are subject to availability, which may be limited. As of May 21, 2011, the following fare classes will not be eligible for Elevate points: W, H, Z, D, I, L, Q, V, K.

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