Our Contract of Carriage along with the information printed on the Guest Information sheet, e-ticket receipt, reservation confirmation, published schedule or on the Virgin America internet site is a contract between you, the Guest, and Virgin America. By making a reservation and accepting transportation on Virgin America, you agree to these terms and conditions.

Thanks to our team of very dedicated Question Answerers (yes, that’s the technical term) our FAQ section was designed to answer all your questions. That way you’ll never have to pick up a phone. We cover everything including booking flights, seat assignments, schedules, special fares, flight status, guests with special needs, traveling with animals, airport and check-in information, baggage, security, corporate information and even help with this website. We’re anti-confusion, pro-help.

Looking at a map of this great country of ours only gets better when you know you can fly across it with Virgin America. Check out our map for details on where we fly. And keep coming back to find out about the new routes we’ll continue to add.

Behind every great flight is a smooth trip through the airport. To help make your time there as easy as possible, use this section to find terminal maps, baggage and gate information, details on airport amenities, and more.

Online Check-In
Virgin America lets you check in from the comfort of your home computer, 24 hours prior to your flight, and up until 90 minutes before it takes off. Simply print out your boarding pass on your home printer, bypass the ticket line and head directly to your gate.

When you fly with us, Virgin America is happy to keep you on time, every time. To check a schedule, all you’ll need to know is the cities the guest is flying to and flying from, as well as the date. Then we’ll show you when we fly.