Virgin America | Information Desk

Internet junkies and web savvy flyers, you now have one more reason to love those three Ws. Virgin America lets you check in from the comfort of your home computer, 24 hours prior to your flight, and up to 90 minutes before it takes off. You can get started below. When you're done, print out your boarding pass on your home printer, bypass the ticket line, and head directly to your gate.

Have bags to check? No problem. Just check in online like you normally would. When you get to the airport you can bring your bags to the airport kiosk line, or our Virgin America ticket counter.

But please note, due to security measures, some guests may not be able to use Online Check-In. If you’re traveling in a group, all members of your party must check in at the same time. Also, please be at the gate and ready to board no later than 30 minutes before departure. Your reservations may be canceled if you are not at the gate at least 15 minutes before the scheduled departure time. Remember, occasionally your gate assignments and departure times can change, so be sure to stay updated by checking the flight monitors at the airport.

Simply click on Check-In/Travel Manager to get started.

At Virgin America, your credit card can get you checked-in for your flight. Just swipe it at one of our convenient kiosks located near the ticket counter. No credit card? Don't sweat it. You can also type in your confirmation number. Your reservation will appear right on the screen. From there you can check in, change your flight, select or change seat assignments, review your itinerary, find out about possible delays or schedule changes, and get a receipt for your e-ticket. When you're done, just print out your boarding pass and head to your gate.

If the good old-fashioned ticket counter is more your speed, one of our friendly team members will be happy to get you checked-in for your flight. Just remember to bring your government-issued photo ID. Show it to one of our team members and they'll get you ready to head to your gate.


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Elevate Terms

	Special needs: Virgin America welcomes aboard minors, pets and guests with special needs. More Special Needs Info
	Baggage: Our baggage rules have changed for all tickets purchased on or after August 21 for travel starting on or after September 10. Going forward, all guests are welcome to carry one item on board with them. In Main Cabin, a fee of $20 will apply for each bag checked. Main Cabin Select guests and guests who purchase the fully refundable Main Cabin fare are welcome to check one bag free of charge with all other bags checked for a fee of $20 each. First Class Cabin Guests are welcome to check up to two bags free of charge with all other bags checked for a fee of $20 each. For all travel booked prior to September 10, regardless of the ticket purchase date, the previous baggage rules apply. Please click the baggage FAQ link below for more information. More Baggage Info
	Website help: Everything you need can be done right here. Website Help
	Airport Info: Find Virgin America's gates, baggage claims and terminals. More Airport Info
	Security Info: Find out which items you are prohibited from bringing through security. More Security Info