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schArrowRed Special needs: Virgin America welcomes aboard minors, pets and guests with special needs.
More Special Needs Info
schArrowRed Baggage: Our baggage rules have changed for all tickets purchased on or after August 21 for travel starting on or after September 10. Going forward, all guests are welcome to carry one item on board with them. In Main Cabin, a fee of $20 will apply for each bag checked. Main Cabin Select guests and guests who purchase the fully refundable Main Cabin fare are welcome to check one bag free of charge with all other bags checked for a fee of $20 each. First Class Cabin Guests are welcome to check up to two bags free of charge with all other bags checked for a fee of $20 each. For all travel booked prior to September 10, regardless of the ticket purchase date, the previous baggage rules apply. Please click the baggage FAQ link below for more information.
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schArrowRed Website help: Everything you need can be done right here.
Website Help
schArrowRed Airport Info: Find Virgin America's gates, baggage claims and terminals.
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schArrowRed Security Info: Find out which items you are prohibited from bringing through security.
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Find Answers (Page 1 of 9)
TOP 10 QUESTIONS
1. How do I change or cancel my reservation?
2. Where can I find Virgin America schedules and fares?
3. How do I check the status of my flight?
4. How do I make or change my seat assignment online?
5. What is Main Cabin Select?
6. Where is Virgin America located at the airport?
7. Can reservations help me with my online travel agency booking?
8. How do I request points for a previous flight?
9. How much baggage can I bring?
10. How can I review my Elevate Points balance?
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