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	When you have a question, finding the answer should be the easy part. So we made sure this site would be the fastest and simplest way to find what you need. You can find the lowest prices, make bookings, get your seat assignment and even check flight information - all without having to waste any time on the phone. Isn't the World Wide Web a wonderful thing?



	Have questions for us? Check out our FAQ section for more info.




	Booking flights is easy on virginamerica.com. Go to our homepage and search for flights right on the site. Click on "Search Flights" and choose a round trip, one way, or multi-city flight. Once you've entered in the dates and cities for your trip, click "Search Flights" and you'll be taken to our unique flight select page, which allows you to pick the right flight for you. The rest of the process is easy, and you'll find helpful hints along the way to make your booking experience even better.




	eleVAte lets you earn free travel after as few as four roundtrips. No blackout dates. No capacity controls. No problem!




	Main Cabin Guests are welcome to check one bag free of charge and take one carry-on item. First Class Cabin Guests are welcome to check up to two bags free of charge and take one carry-on item. We know there's nothing fun about standing at the baggage claim and having your bags not show up. If this happens, we want to get things fixed for you. First, go to our Baggage Service office, which is in the baggage claim area or at our ticket counter, to report your missing baggage. The baggage service team member will create a tracing file and provide updates to you regarding the status of your baggage. Baggage claims must be filed within four hours of your flight's arrival. You can use your baggage tracing number to trace your missing baggage at our baggage tracer site. In the unlikely event your baggage is delayed over 5 days, please contact our Central Baggage Team at 877.359.8474 and ask for "Baggage." The hours for Central Baggage are 8 a.m.-5 p.m. PST.




	Whether you're an aisle person or you'd rather get an eyeful of the view from the window, Virgin America lets you pick your seat online. Virgin America is also pleased to offer guests the option to purchase Premium Seats. These seats offer additional leg and knee room.




	Need to change your reservation? No problem. Flight and/or date changes from Main Cabin to Main Cabin will incur an additional $75.00 change fee per person and any applicable fare difference will be credited or collected. Flight and/or date changes from Main Cabin to First Class will incur no change fee, but any applicable fare difference will be collected. Flight and/or date changes from First Class to First Class will incur no change fee, and any applicable fare difference will be credited or collected. Flight and/or date changes from First Class to Main Cabin will incur no change fee, but any applicable fare difference will be credited.





	Making group bookings is fast and easy. If your group has 10 or more guests, please call 1.877.FLY.VIRGIN (1.877.359.8474) to reserve your seats.




	Cancellations for Main Cabin reservations will be subject to a $75 fee per guest. There is no cancellation fee for First Class reservations. The remaining balance will be applied as a credit to your Virgin America account for travel on Virgin America within the next 12 months.

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