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Mobile Boarding | Virgin America


Check in at and grab a paperless boarding pass–available on your gadget of choice, and good for trips to select Virgin America destinations.

If you’re using a mobile boarding pass for the first time, or if you’re having trouble retrieving your pass after you’ve checked in, try the following steps:

  1. After you’ve checked in on our web or mobile site, go to “Check-In” and tap the “View Boarding Pass” button. If you see the “Check-In” button again, tap it and select “View Boarding Pass.”
  2. When you arrive at airport security, make sure the entire barcode of your mobile boarding pass is visible on the screen of your device, and that your backlight setting set to the brightest possible level. If you have any trouble, you can also print a paper boarding pass at the self-service kiosk, or ask any available Virgin America teammate for assistance.

The following airports are equipped with mobile scanners to process your pass.

Airport Location Terminal
Boston (BOS) Terminal B
Chicago (ORD) Terminal 3
Dallas-Fort Worth (DFW) Terminal E
Fort Lauderdale (FLL) Terminal 1
Las Vegas (LAS) Terminal 3
Los Angeles (LAX) Terminal 3
Newark (EWR) Terminal A
New York (JFK) Terminal 4
Orlando (MCO) Terminal A
Palm Springs (PSP) Main Terminal
Philadelphia (PHL) Terminal E
Portland (PDX) Concourse D
San Diego (SAN) Commuter Terminal
San Francisco (SFO) Terminal 2
San Jose (SJC) Terminal A
Seattle (SEA) All Terminals
Washington D.C. (DCA) Terminal B
Washington D.C. (IAD) All Checkpoints

Mobile scanners are unavailable at the following airports.

Airport Location
Cancun (CUN)
Los Cabos (SJD)
Puerto Vallarta (PVR)
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