Accessibility Services

Virgin America welcomes the opportunity to provide dignified assistance to our guests with disabilities. Every guest should have a great experience at 35,000 feet. The information below will help you with your specific travel needs.

To request assistance for an upcoming flight, please click on the link below to fill out a form.

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Wheelchair Assistance

If you need wheelchair assistance to help ensure a better travel experience please let Virgin America know. We're happy to help.

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wheelchair assistance

Boarding and Deplaning Assistance

Please let us know you would like pre-boarding assistance or designated seating to make your travel as smooth as possible.

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boarding and deplaning assistance

Additional Considerations

Please let us know if you need any additional accommodations. We offer a variety of assistance for guests with disabilities.

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additional considerations

Service Animals

Bring your furry friend. Guests are welcome to travel with their service or emotional support animals on Virgin America.

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service animals

Medical Conditions

All of our guests to deserve to have a comfortable experience at 35,000 feet. Sometimes we recommend consulting your physician to ensure you are able to travel as planned.

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medical conditions

Cognitive Disabilities

Virgin America is happy to offer assistance to guests with cognitive disabilities when traveling.

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intellectual disabilities