Austin (AUS) Airport Info
Austin Quick Answers:
Where do I drop off travelers for their flight?
Barbara Jordan Terminal.
Which gates does Virgin America use?
What am I allowed to take through the security checkpoint and carry on the airplane?
Learn more about prohibited items at the TSA website.
What kinds of items can I check in my luggage?
Learn more about potentially hazardous materials not allowed in checked baggage at the TSA's Hazardous Materials guide.
Is TSA Pre✓™ expedited screening available at Austin-Bergstrom International Airport?
TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.
|Airport Name:||Austin-Bergstrom International Airport (http://www.austintexas.gov/airport)|
|Virgin America Gate(s):||Virgin America uses Gate 21 for all departures.|
|TSA Pre✓™ Checkpoint Location:||Checkpoints 1, 2, and 3|
|Baggage Claim:||Carousel 1, Lower Level|
|Check-in Location:||Barbara Jordan Terminal, Departure Level|
|Check-in Time:||Arrival at the airport is recommended 90 minutes prior to domestic flight departures and 120 minutes for international flights. Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights. Check in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.|
|Counter Hours:||Ticket counter M-F 5:00am - 10:35am 12:25pm - 7:45pm, Ticket counter Sat 5:00am - 7:30am 8:05am - 10:35am 12:45pm - 3:15pm, Ticket counter Sun 7:00am - 10:35am 12:25pm - 7:45pm|
|Paging Phone #:||512.530.2242|
|Baggage Service Phone #:||512.530.3810|
|Baggage Service Hours:||BSO M-F 5:00am - 10:35am, 12:25pm - 11:30pm, BSO Sat 5:00am - 7:30am 8:05am - 10:35am 12:45pm - 6:30pm , BSO Sun 7:00am - 10:35am 12:25pm - 11:30pm|