Austin (AUS) Airport Info

Austin Quick Answers:

Where do I drop off travelers for their flight?

Barbara Jordan Terminal.

Which gates does Virgin America use?

Gates 23 and 25.

What am I allowed to take through the security checkpoint and carry on the airplane?

Learn more about prohibited items at the TSA website.

What kinds of items can I check in my luggage?

Learn more about potentially hazardous materials not allowed in checked baggage at the TSA's Hazardous Materials guide.

Is TSA Pre✓™ expedited screening available at Austin-Bergstrom International Airport?

TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.

City Name: Austin
Airport Name: Austin-Bergstrom International Airport (
Airport Code: AUS
Virgin America Gate(s): Virgin America uses Gates 23 and 25.
TSA Pre✓™ Checkpoint Location: Checkpoints 1, 2, and 3
Baggage Claim: Carousel 1, Lower Level
Check-in Location: Barbara Jordan Terminal, Departure Level
Check-in Time: Arrival at the airport is recommended 90 minutes prior to domestic flight departures and 120 minutes for international flights. Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights. Check in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.
Counter Hours: Ticket counter M-F 5:00am - 7:30am, 8:05am - 10:35am, 12:30pm - 2:45pm, 3:45pm - 6:35pm. Sat 5:00am - 7:30am, 8:05am - 10:35am, 1:00pm - 6:00pm. Sun 8:25am - 10:35am, 12:30pm - 2:45pm, 3:45pm - 6:35pm.
Paging Phone #: 512.530.2242
Baggage Service Phone #: 512.530.3810
Baggage Service Hours: BSO M-F 5:00am - 10:35am, 12:30pm - 11:30pm. Sat 5:00am - 10:35am, 12:30pm - 6:30pm. Sun 8:25am - 10:35am, 12:30pm - 11:30pm.