Cancún International Airport (CUN)

The Scoop On CUN

Whether you’re arriving or departing, find all the information you need about Cancún International Airport (CUN) for your next mood-lit ride on Virgin America.

CUN Airport Map

CHECK-IN

Terminal 3.

COUNTER HOURS

Ticket counter opens three hours before flight departure.

CHECK-IN TIME

We recommend arriving 90 minutes prior to departure for domestic flights, and 120 minutes prior to departure for international flights. Terminal 3 in CUN is one of the busiest terminals. We recommend arriving 2-3 hours before flights between 4:00 - 10:00 A.M. to accommodate traffic at TSA at Checkpoint 9 in CUN.

CURBSIDE BAGGAGE HOURS

Ticket counter opens three hours before flight departure.

CHECKED BAGGAGE

Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights.

CARRY-ON

Check-in with no baggage closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.

ARRIVAL

Baggage Pick Up Terminal 3.

BAGGAGE SERVICE HOURS

6:00 A.M. - 6:00 P.M.

PROHIBITED ITEMS

Certain sharp objects, liquids, foods, and gifts are not prohibited past security checkpoints. Read the TSA’s Prohibited Items list for more information about prohibited items in carry-on and checked baggage.

SPECIAL ASSISTANCE

Need help with unaccompanied minors, travelling with pets or infants, or in need of special assistance? Click here for information on our assistive services.

Getting Around Terminal 3

Zip through the Terminal like a pro with our CUN Terminal 3 map, and find everything you need from WiFi to tasty eats when you arrive to Cancun International Airport (CUN) on your day of travel.

CUN Terminal Map

HOURS OF OPERATION

24 Hrs.

DINING PRE SECURITY

Berry's Hill
52.998.193.0380 Ext. 101 y 102

Air MargaritaVille
52.998.193.0380 Ext. 106 y 107

Hägen Dazs
52.848.8980 Ext. 210

Starbucks
52.998.193.0380 Ext. 103

DINING POST SECURITY

Bubba Gump
52.998.193.0380 Ext. 127

Hägen Dazs
52.998.193.0380 Ext. 105

Guacamole Grill
52.998.193.0380 Ext. 119

Grab & Go
52.998.193.0380 Ext. 119

Domino's Pizza
52.998.193.0380 Ext. 114

Johnny Rockets
52.998.193.0380 Ext. 121

Starbucks
52.998.193.0380 Ext. 103

Pekin Xpress
52.998.193.0380 Ext.114

SHOPPING PRE SECURITY

Watch my Watch
01.800.123.7645 / 886.0718

Pineda Covalin
52.998.886.0621

Señor Frogs
52.998.886.0140

SHOPPING POST SECURITY

Duty Free
52.998.881.0225 / 52.998.881.0225

Coco Bongo
Sala C15
52.886.0627

Harley Davidson
Sala C12
52.998.886.0632/34

Kalosoma
Sala C15
52.998.886.0154

Panama Jack
Sala C14
52.998.882.0770

Roger Boots
Sala C
52.998.882.0609 Ext. 210

Sunglass Island
52.998.881.4340

TRAVEL SERVICES

ATM

Money Exchange

WIFI

Wireless Internet Access (WiFi) is available for passengers at the international airport of Cancun through Prodigy Mobile or permanent local network.

POWER OUTLETS

Power Outlets are located at check in counters and boarding areas.

SWEET EXTRAS

ANIMAL RELIEF AREAS

CUN airport has two animal relief areas, located outside terminals 2 and 3 (currently under construction).

ELEVATE PARTNERS

Join our Elevate program and earn points when you book with our select Elevate partners at and around CUN.

Alamo
52.998.886.0100

Hertz
52.999.911.8040

Avis
52.998.886.0221

National
52.877.222.9058

Budget
52.998.886.0252

Sixt
52.998.886.2432‎

AIRLINE PARTNERS

TERMINAL 1

Aeromexico
800.237.6639

TERMINAL 2

Aeromexico
800.237.6639

LAN (Chile)
866.435.9526

LAN (Peru)
866.435.9526

TERMINAL 3

Aeromexico
800.237.6639

CUN FAQ's