Chicago (ORD) Airport Info

Chicago Quick Answers:

Where do I drop off travelers for their flight?

The Virgin America ticket counter is located in Terminal 3. 

Which gates does Virgin America use?

Virgin America flights arrive and depart from gate 3 in Terminal 3, Concourse L.

What am I allowed to take through the security checkpoint and carry on the airplane?

Learn more about prohibited items at the TSA website.

What kinds of items can I check in my luggage?

Learn more about potentially hazardous materials not allowed in checked baggage at the TSA's Hazardous Materials guide.

Is TSA Pre✓™ expedited screening available at O’Hare International Airport?

TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.

At-A-Glance
City Name: Chicago
Airport Name: O’Hare International Airport (http://www.flychicago.com)
Airport Code: ORD
Virgin America Gate(s): Virgin America flights arrive and depart from gate 3 in Terminal 3, Concourse L.
TSA Pre✓™ Checkpoint Location: Checkpoint #8
Baggage Claim: Terminal 3
Check-in Location: Terminal 3
Check-in Time: Arrival at the airport is recommended 90 minutes prior to domestic flight departures and 120 minutes for international flights. Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights. Check in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.
Counter Hours: 7:00 AM - 9:45 AM Central Time 11:30 AM - 6:30 PM Central Time
Paging Phone #: 773.894.2427
Baggage Service Phone #: 773.601.5229
Baggage Service Hours: 11:30 AM - 11:30 PM Central Time