Chicago O'Hare International Airport (ORD)

The Scoop On ORD

Whether you’re arriving or departing, find all the information you need about Chicago O’Hare International Airport (ORD) for your next mood-lit ride on Virgin America.

ORD Airport Map

CHECK-IN

Terminal 3 Upper Level entry 3J to check in for all departing flights.

COUNTER HOURS

Sunday - Friday 6:00 A.M. - 9:30 A.M., 11:30 A.M. - 7:00 P.M. Central Time

Saturday 6:00 A.M. - 9:30 A.M., 11:30 A.M. - 7:00 P.M. Central Time

CHECK-IN TIME

We recommend arriving 90 minutes prior to departure for domestic flights, and 120 minutes prior to departure for international flights. Terminal 3 of ORD is one of the busiest terminals. We recommend arriving 2-3 hours before flights 4:00 A.M. - 10:00 A.M. to accommodate traffic at TSA Checkpoint 9 of ORD.

CURBSIDE BAGGAGE HOURS

Sunday - Friday 6:00 A.M. - 9:30 A.M., 11:30 A.M. - 7:00 P.M. Central Time

Saturday 6:00 A.M. - 9:30 A.M., 11:30 A.M. - 5:30 P.M. Central Time

CHECKED BAGGAGE

Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights.

CARRY-ON

Check-in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.

ARRIVAL

Baggage Pick Up Terminal 3 Carousel 1

BAGGAGE SERVICE HOURS

11:30 A.M. - 11:30 P.M. Central Time

TSA PRE CHECK

TSA Pre✓™ expedited security screening is available in Terminal 3 Checkpoint 8 of ORD 4:00 A.M. - 11:00 P.M.

PROHIBITED ITEMS

Certain sharp objects, liquids, foods, and gifts are not prohibited past security checkpoints. Read the TSA’s Prohibited Items list for more information about prohibited items in carry-on and checked baggage.

Getting Around Terminal 3

Zip through the Terminal like a pro with our ORD Terminal 3 map, and find everything you need from WiFi to tasty eats when you arrive to Chicago O’Hare International Airport (ORD) on your day of travel.

ORD Terminal Map

DINING PR SECURITY

Starbucks
773.686.6180

DINING POST SECURITY - CONCOURSE L

Argo Tea
312.257.2971

ICE Dishes & Drinks
773.686.6180

Gold Coast Dogs
773.686.6180

Goose Island Beer Company
773.686.6180

McDonald’s
773.601.9000

Starbucks
773.686.6180

Wind City Carvers
773.686.6180

SHOPPING PRE SECURITY

Hudson
773.686.7539

SHOPPING POST SECURITY - CONCOURSE L

Hudson
773.686.7539

TRAVEL SERVICES - CONCOURSE L

ATM

Mother's Room

WIFI

ORD provides complimentary WiFi for 30 minutes, and offers ad-free, higher speed premium WiFi for one hour, 24 hours, or monthly. To access, simply select the “Boingo Hotspot” network, launch a web browser, click “Get Online Now” and select either free or paid WiFi access.

POWER OUTLETS

Charge your devices before you fly at the Terminal 3, Concourse L power station located at Gate L10.

SWEET EXTRAS

ANIMAL RELIEF AREA

Ruff ruff! Find relief for your pet an ORD Animal Relief Area. Located curbside of the Lower Level of Terminals 1, 2, 5. For access from Terminal 3, use the elevator between Door 3A and 3D and exit Door 3A of Lower Level/Baggage Claim.

HILTON CHICAGO O’HARE AIRPORT HOTEL

The Hilton Chicago O'Hare Airport Hotel is located at ORD within walking distance of Domestic Terminals 1,2, and 3. Service between the hotel and International Terminal 5 is provided by ATS. The hotel offers amenities such as a barber shop, fitness center, sports bar, shower facilities, conference and meeting rooms. Day membership to the Health Center is available. Click here for more hotel information.

ORD MEDICAL CENTER

Receive medical services before or after your flight from the O'Hare Urgent Care Clinic. The clinic is available Monday - Friday 8:00 A.M. - 5:00 P.M., weekends and holidays 9:00 A.M. - 5:00 P.M. Located in Terminal 2 of ORD past security on the ticketing level.

PUBLIC ART PROGRAM

The Chicago Public Art Program is featured at ORD in dozens of sculptures​, paintings, murals, and exhibits throughout the airport. Performances and exhibitions are scheduled throughout the year to enhance the traveler’s experience at ORD. Click here for more information.

SPA

You can find multiple spas and health facilities throughout ORD.

YOGA ROOM

Find your zen, post-security, before boarding your flight in the ORD Yoga Room. Open daily 6:00 A.M. - 10:00 P.M. Located in Terminal 3 on the Mezzanine Level of the Rotunda.

ELEVATE PARTNERS

Join Elevate and earn points when booking with select Elevate partners at and around ORD.

Alamo
888.826.6893

Hertz
773.686.7272

Avis
888.849.0277

National
877.222.9058

Budget
800.527.0700

AIRLINE PARTNERS

TERMINAL 3

Japan Airlines Departures
800.525.3663

TERMINAL 5

Aeromexico
800.237.6639

Asiana Airlines
800.227.4262

Cathay Pacific
800.233.2742
877.609.2233

Emirates
800.777.3999
888.320.1576

Etihad Airways
971.2.511.0000

Hainan Airlines
888.688.8813

Japan Airlines Arrivals
800.525.3663

Korean Air
800.438.5000
888.898.5525

Scandinavian Airlines (SAS)
800.221.2350

Turkish Airlines
800.874.8875

Virgin Atlantic
800.862.8621

ORD FAQ's