New York (JFK) Airport Info

New York (JFK) Quick Answers:

Where do I drop off travelers for their flight?

The Virgin America ticket counter is located in Terminal 4.

Which gates does Virgin America use?

Virgin America flights arrive and depart from gates in Terminal 4, Concourse A.

What am I allowed to take through the security checkpoint and carry on the airplane?

Learn more about prohibited items at the TSA website.

What kinds of items can I check in my luggage?

Learn more about potentially hazardous materials not allowed in checked baggage at the TSA's Hazardous Materials guide.

Where is the Virgin Atlantic Clubhouse located?

The clubhouse is located on the departure level of Terminal 4, above gate A5, just past security.

Is TSA Pre✓™ expedited screening available at John F. Kennedy International Airport?

TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.

City Name: New York
Airport Name: John F. Kennedy International Airport (
Airport Code: JFK
Virgin America Gate(s): Virgin America uses gates in Terminal 4, Concourse A.
TSA Pre✓™ Checkpoint Location: Terminal 4 - Main
Baggage Claim: Terminal 4, Carousel 10
Check-in Location: Terminal 4, Row 9
Check-in Time: Check-in is recommended 90 minutes prior to flight departure. Checked baggage will be accepted up until 45 minutes prior to flight departure; check in closes 30 minutes prior to departure.
Counter Hours: 4:30 AM - 8:00 PM Eastern Time
Paging Phone #: 718.751.3164
Baggage Service Phone #: 718.751.3164
Baggage Service Hours: 4:30 AM - 9:30 AM, 3:30 PM - 7:00 PM & 9:00 PM - 12:30 AM Eastern Time