John F. Kennedy International Airport (JFK)

The Scoop on JFK

Whether you’re arriving or departing, find all the information you need about John F. Kennedy International Airport (JFK) for your next mood-lit ride on Virgin America.

CHECK-IN

Terminal 4 to check in for all departing flights.

COUNTER HOURS

4:30 A.M. - 8:00 P.M. Eastern Time

Check-In Time

We recommend arriving 90 minutes prior to departure for domestic flights, and 120 minutes prior to departure for international flights.

CURBSIDE BAGGAGE HOURS

This service is not available at Terminal 4.

CHECKED BAGGAGE

Checked baggage will be accepted up until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights.

CARRY-ON

Check-in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior for international flights.

ARRIVAL

Baggage Pick Up Terminal 4, Carousel 10 or 11.

BAGGAGE SERVICE HOURS

4:30 A.M. - 9:30 A.M., 3:30 P.M. - 7:00 P.M., and 9:00 P.M. - 12:30 A.M. Eastern Time

TSA PRE CHECK

TSA Pre✓™ expedited security screening is available in Terminal 4 of JFK 4:30 A.M. - 12:30 A.M.

PROHIBITED ITEMS

Certain sharp objects, liquids, foods, and gifts are not prohibited past security checkpoints. Read the TSA’s Prohibited Items list for more information about prohibited items in carry-on and checked baggage.

SPECIAL ASSISTANCE

Need help with unaccompanied minors, travelling with pets or infants, or in need of special assistance? Click here for information on our assistive services.

AIRLINE PARTNERS

TERMINAL 1

Aeromexico
800.237.6639

Air China
800.982.8802

China Eastern Airlines
866.588.0825

EVA Air
800.695.1188

Japan Airlines
800.525.3663

Korean Air
800.438.5000

Philippine Airlines
800.435.9725

Turkish Airlines
800.874.8875

TERMINAL 4

Asiana Airlines
800.227.4262

China Airlines
800.227.5118

China Southern Airlines
888.338.8988

El Al
800.223.6700
212.768.9200

Emirates
800.777.3999

Etihad Airways
888.838.4423

Singapore Airlines
800.742.3333

South African Airways
800.722.9675

Virgin Atlantic
800.862.8621

TERMINAL 5

Hawaiian Airlines
800.367.5320

TERMINAL 7

Cathay Pacific
800.233.2742

Icelandair
800.223.5500

Ukraine International Airlines
800.876.0114

TERMINAL 8

LAN Chile
866.435.9526

LAN Ecuador
866.435.9526

LAN Peru
866.435.9526

Getting Around Terminal 4

Zip through the Terminal like a pro with our JFK Terminal 4 map, and find everything you need from WiFi to tasty eats when you arrive to John F. Kennedy International Airport (JFK) on your day of travel.

HOURS OF OPERATION

4:30 A.M. - 8:00 P.M. Eastern Time

DINING PRE SECURITY

Central Diner

Dunkin’ Donuts

Market Central Vending Machine

DINING POST SECURITY

Caviar House & Prunier Seafood Bar

Delite Chocolates and More

Dunkin’ Donuts

Emirates Lounge

McDonald’s

Panopolis

Peet’s Coffee & Tea

Tigin’s Irish Pub and Restaurant

Virgin Atlantic Clubhouse

Wing Tips Lounge

SHOPPING PRE SECURITY

DFS Duty Free - Beauty

DFS Duty Free - Spirits

Flowers, Balloons, & Lottery

SHOPPING POST SECURITY

Bijoux Terner

Bluwire

Coach

DFS Duty Free

Guess

Hudson

The Metropolitan Museum of Art Store

Thomas Pink

TRAVEL SERVICES PRE SECURITY

Travelex ATM

Travelex Worldwide Money Exchange

TRAVEL SERVICES POST SECURITY

Travelex ATM

Travelex Worldwide Money Exchange

XpresSpa

WIFI

JFK provides complimentary WiFi for 30 minutes. To access, simply select the “Boingo Hotspot” network, launch a web browser, click “Get Online Now” and select “Complimentary WiFi offer courtesy of our sponsors”.

POWER OUTLETS

Charge your devices before you fly at charging stations before security at terminal Arrivals area or the Welcome Center. Charging stations are also located post security in Terminal 5, 7, and 8.

Virgin Atlantic Clubhouse at JFK

If you’re looking for a spot to chill, head to the Virgin Atlantic Clubhouse at JFK located on the departure level of Terminal 4, above gate A5, just past security. All confirmed Virgin America First Class guests, Main Cabin Select guests, and Elevate Gold members are eligible to purchase Clubhouse day passes for $75.

LEARN MORE
JFK_ClubHouse

SWEET EXTRAS

AIRPORT PLAZA

Fuel up and fill up with Sunoco Diesel & Gas and a food court at the JFK Airport Plaza. Other services offered include, electric vehicle charging, dry cleaning, car wash, auto repair, free Wi-Fi, and more. Flight Information Display Boards on location. Click here for more information.

PET RELIEF AREA

Ruff ruff! Find relief for your pet at an JFK Pet Relief Area, 24 hours a day. Located outside terminal arrivals area. Click here for more information about traveling with pets at JFK.

JFK MEDICAL OFFICE

Receive medical services before or after your flight from the JFK Medical Office. Walk-ins are available 24 hours a day, 7 days a week. Appointments are scheduled during normal business hours, Monday through Friday from 8 A.M. - 7 P.M. or Saturday from 10 A.M. - 3 P.M. Shuttle service to the JFK Medical Office is provided from all terminals. Click here for directions.

ELEVATE PARTNERS

Join Elevate and earn points when booking with select Elevate partners at and around JFK.

Alamo
888.233.8749

Hertz
718.656.7600
800.654.3131

Avis
718.244.5406
800.230.4898

National
718.632.8300
888.826.6890

Budget
718.656.1890
800.527.0700

JFK FAQ's