San Francisco (SFO) Airport Info

San Francisco Quick Answers:

Where do I drop off travelers for their flight?

The Virgin America ticket counter is located in Terminal 2. All domestic and international flights will depart from Terminal 2.

Which gates does Virgin America use?

Virgin America uses gates 50-55 and 59 for all departures (Mexico included) and domestic arrivals. For Mexico arrivals, Virgin America will continue to use gates in the International Terminal, which includes Concourses A and G.

What am I allowed to take through the security checkpoint and carry on the airplane?

Learn more about prohibited items at the TSA website.

What kinds of items can I check in my luggage?

Learn more about potentially hazardous materials not allowed in checked baggage at the TSA's Hazardous Materials guide.

Where is the Virgin Atlantic Clubhouse located?

The clubhouse is located on the 5th floor of the International Terminal. To get there, take the elevator adjacent to the Museum by the security gates.

Where do international flights arrive and depart?

Arrival flights from Mexico arrive in the International Terminal, but all other arrivals and departures (Mexico departures included) can be found in Terminal 2.

How do I get between the International Terminal and T2?

The best option is to take the AirTrain between the two terminals. Please follow signage in each terminal to the closest AirTrain station.

Is TSA Pre✓™ expedited screening available at San Francisco International Airport?

TSA Pre✓™ expedited screening benefits are available for eligible guests. Click Here for more details.

At-A-Glance
City Name: San Francisco
Airport Name: San Francisco International Airport (http://www.flysfo.com/)
Airport Code: SFO
Virgin America Gate(s): Virgin America uses gates 50–55 & 59 for all departures (Mexico included) and domestic arrivals. For Mexico arrivals, Virgin America uses gates in the International Terminal, which includes Concourses A and G.
TSA Pre✓™ Checkpoint Location: Terminal 2
Baggage Claim: For all domestic arrivals, Virgin America uses baggage claim in Terminal 2. All international arrivals use Carousel 9 in the International Terminal.
Check-in Location: All check-in kiosks and counters are in boarding area D in Terminal 2 and Virgin America will offer convenient boarding–pass–only kiosks adjacent to the security checkpoint.
Check-in Time: Arrival at the airport is recommended 90 minutes prior to domestic flight departures and 120 minutes for international flights. Checked baggage will be accepted until 45 minutes prior to flight departure for domestic flights and 60 minutes prior for international flights. Check in without bags closes 30 minutes prior to departure for domestic flights and 60 minutes prior to international flights.
Curbside Baggage Drop Hours: 5:15 AM – 8:00 PM Pacific Time
Counter Hours: Sunday – Friday: 5:15 AM – 11:30 PM Pacific Time, Saturday: 5:15 AM – 10:00 PM Pacific Time
Paging Phone #: 650.821.8211
Baggage Service Office: 650.763.5146
Baggage Service Hours: 7:30 AM - 12:00 AM Pacific Time