Traveler Alerts

Changes to Express

February 12, 2016

From February 12, 2016, Virgin America will sell the components of Express - Priority Security and Boarding and a confirmed seat in the Main Cabin separately. Guests can continue combine these components or customize their trip with other new products to suit their travel preferences.

Express reservations made before February 12, 2016 will be honored, unless there is a change in travel plans. 

Virgin America Elevate Gold and Elevate Silver Members can continue to enjoy Priority Security and Boarding and reserve Main Cabin seats for free at the time of booking as part of their membership benefits.

To find out more, visit https://www.virginamerica.com/cms/fly-with-us/customize-trip.html or read our FAQs

Zika Virus

Tuesday, January 26, 2016

The Centers for Disease Control and Prevention (CDC) has issued a list of affected countries that have reported transmission of the Zika virus infection. Mexico is the only destination that Virgin America serves that is included on the CDC's list. Guests who are pregnant and travelling to Cancun International Airport (CUN), Puerto Vallarta International Airport (PVR) or Los Cabos International Airport (SJD) can call our contact center at 877.359.8474 to receive a travel waiver. 

Travelers can also check the CDC website for the most up-to-date information, including affected areas and travel recommendations: http://www.cdc.gov/zika/index.html